Delivery Policy

Shipping and delivery policy:

Customer shipping and delivery policy:

The process of shipping and delivering products is considered an essential part of the shopping process through 3amreen.com, as the task of delivering goods falls within our responsibilities with the necessity of delivering the product with high quality in accordance with the necessary accuracy and safety standards.

By using delivery services at 3amreen.com, you agree to the following terms and instructions:

1. A) The address to which the item is to be delivered must be written accurately, emphasizing that we will not bear responsibility if you do not receive the product on time.
2. b) Please confirm the shipping costs and details of the process before approval and approval.
3. C) If you feel that there is a problem with the delivery process, please contact our technical support team.
4. d) If you use one of the private mail services / Shipping co. and related companies, you will follow their policies and terms of use.

• Shipping and delivery costs

Our primary determinant in product delivery is location depending on that you can find cost of delivery to all UAE as below:

• Delivery of the application within 24-72 working hours for local Products, considering Sunday as holidays or any public holiday announced by the government.
• Delivery of the application within 9-15 working days for international Products.

Cancel orders

• The user has the right to request cancellation or amendment to an order, but before the work team issues the shipping order.
• The user has the right to cancel an order if the product is not received within the period specified for shipping and delivering this product according to the information that appears during the purchase process. This may happen for the following reasons:

1. There is a defect that prevents the product from actually entering the shipping and delivery process.
2. The user may have typed his address incorrectly, and in this case the user is considered the party responsible for this error.
3. Lack of clear information tracking the shipping and delivery status of the product.